Terms, Conditions, Refund Policy and Privacy Policy
Last updated: 14/10/2025
Welcome to Your Spanish Roadmap, an online platform operated by Lucía Rodríguez, based in Granada, Spain. By accessing or purchasing through this website, you agree to the following Terms and Conditions. Please read them carefully before using the site or making any purchase.
1. Who We Are
Your Spanish Roadmap is an educational project offering Spanish-learning materials, private lessons, and creative language resources.
Email: lucia@yourspanishroadmap.com
Registered address: Granada, Spain
2. Acceptance of Terms
By accessing this site, purchasing a digital product, booking a class, or downloading any resource, you agree to these Terms of Service and to the Privacy Policy described below. If you do not agree, you should stop using this website.
3. Products and Services
Your Spanish Roadmap offers:
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Digital products such as eBooks, PDFs, and learning materials.
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Online classes and coaching sessions, both individual and group.
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Physical hardback books available for purchase through Amazon.
All descriptions, images, and pricing are subject to change at any time without notice. We reserve the right to modify, update, or discontinue any product or service.
4. Payments and Pricing
All prices are shown in your selected currency and include or exclude VAT as applicable under Spanish and EU law.
Payments for digital products and classes are securely processed through trusted payment gateways such as Stripe and PayPal. You agree to provide accurate billing information and are responsible for all charges incurred under your account.
5. Delivery and Access
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Digital products are delivered immediately after payment via automatic download link or email.
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Online classes take place on the agreed date and time once payment is confirmed.
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Hardback books are printed and shipped by Amazon. Delivery times and refund requests for these orders must follow Amazon’s own policies.
6. Intellectual Property Rights
All materials on this website, including text, images, videos, audio files, graphics, and downloadable content, are the intellectual property of Your Spanish Roadmap or its licensors.
Purchasing a product grants you a personal, non-transferable license to use the material for your own educational purposes. You may not copy, share, distribute, or resell any material without written permission.
7. Refund Policy
Digital Products
All digital sales are final. Because you receive instant access to your eBook, PDF, or digital course, no refunds or cancellations are possible once the purchase is completed.
Online Lessons
Private or group lessons are non-refundable once confirmed. You may reschedule a class with at least 24 hours’ notice, subject to teacher availability. Missed or late-cancelled sessions are considered completed.
Physical Books
If you purchased a hardback copy of our book through Amazon, all returns or refunds must be processed directly through Amazon’s return and refund policy. We do not manage or authorize refunds for items purchased via third-party retailers.
8. Limitations of Use
You agree to use this website and its materials only for lawful educational purposes. You may not:
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Reproduce or redistribute course materials or eBooks.
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Attempt to gain unauthorized access to any part of the website.
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Use the site in a way that causes damage, disruption, or harm to others.
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Violation of these rules may result in termination of your access without notice.
9. Disclaimer
Your Spanish Roadmap provides educational content designed to support language learning. We do not guarantee any specific results or proficiency levels. All use of this website and its materials is at your own discretion and responsibility.
10. Limitation of Liability
To the fullest extent permitted by law, Your Spanish Roadmap shall not be held liable for any indirect, incidental, or consequential damages arising from the use or inability to use our website, digital materials, or services.
11. Governing Law
These Terms and Conditions are governed by the laws of Spain. Any disputes shall be submitted to the competent courts of Granada, Spain.
Privacy Policy
Your privacy is important to us. This section explains how we collect, use, and protect your personal information.
1. Information We Collect
We collect information that you voluntarily provide when:
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You make a purchase or booking.
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You sign up for our newsletter or download a free resource.
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You contact us by email or fill out a form on the website.
This information may include your name, email address, billing details, and communication preferences.
2. How We Use Your Information
We use your information to:
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Process purchases and deliver digital content.
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Schedule and manage online lessons.
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Send newsletters, updates, or product information you have opted into.
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Respond to inquiries and provide customer support.
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Comply with legal or tax obligations under Spanish and EU law.
We never sell or rent your data to third parties.
3. Data Storage and Security
Your information is securely stored using encrypted systems and reputable service providers such as Stripe, PayPal, Brevo (Sendinblue), and Amazon.
We take reasonable technical and organizational measures to protect your data from unauthorized access, loss, or misuse.
4. Cookies
This website uses cookies to enhance your browsing experience and analyze traffic. You may adjust your browser settings to refuse cookies, though this may limit some website functionality.
5. Your Rights
Under the EU General Data Protection Regulation (GDPR), you have the right to:
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Access the personal data we hold about you.
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Request correction or deletion of your data.
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Withdraw consent to marketing communications at any time.
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File a complaint with a data protection authority if you believe your rights have been violated.
You can exercise these rights by contacting us at lucia@yourspanishroadmap.com.
6. Third-Party Links
Our website may include links to other websites such as Amazon or social media platforms. We are not responsible for their content or privacy practices. Please review their individual privacy policies.
7. Updates to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised “Last updated” date.
8. Contact Us
If you have any questions about these Terms, Conditions, or our Privacy Policy, please contact:
📩 lucia@yourspanishroadmap.com
